Your data stays yours
We don't sell your data, we don't train AI on it, and we keep it encrypted. No fine print, no exceptions.
Our commitments to you
Straightforward principles we hold ourselves to — no asterisks.
We never sell your data
Your data is yours. We do not sell, rent, or share your information or your customers' information with any third party for commercial purposes. Ever.
Zero AI training on your data
Conversations and content you upload are used solely to power your chatbot. They are never fed into model training pipelines — ours or anyone else's.
Encrypted in transit and at rest
All data is encrypted end-to-end. Whether it's traveling between your browser and our servers or sitting in storage, it's protected with industry-standard encryption.
Access-controlled infrastructure
Access to production systems is strictly limited, logged, and reviewed. Only authorised personnel can interact with infrastructure, and only when necessary.
NDA available on request
We're happy to sign a mutual NDA before any sensitive discussions. If your organisation requires one before proceeding, just reach out and we'll turn it around quickly.
Transparent communication
If anything ever affects the security or availability of your data, we will tell you — promptly and clearly. No corporate jargon, no hiding behind disclaimers.
Common questions
Do you use my data to train AI models?
No. Your conversations, uploaded content, and customer interactions are never used to train any AI model. They exist solely to run your chatbot.
Do you sell my data or my customers' data?
Never. We do not sell, trade, or otherwise transfer your data to outside parties for any commercial purpose.
Can I delete my data?
Yes, at any time. You can remove individual sources, wipe your knowledge base, or delete your account entirely. We'll confirm deletion and won't retain anything beyond what's needed for legal obligations.
Can we sign an NDA before getting started?
Absolutely. If you'd like an NDA in place before sharing anything sensitive, email us and we'll get it sorted before any further conversation.
Who has access to my data?
A very limited number of authorised team members, only when required to provide support or maintain the platform. Access is logged and reviewed.
Have a security question?
If you have specific requirements, need an NDA, or want to discuss how we handle your data — just email us. We'll respond within one business day.
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